Privacy Policy

Last Updated: March 2025

Slimplexa ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website www.slimplexa.com, use our services, or purchase our products.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This includes:

Personal Information:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party payment processors)

  • Account credentials (if you create an account)

Non-Personal Information:

  • Browser type, device information, IP address

  • Website usage data (e.g., pages visited, time spent on site)

  • Cookies and tracking technologies (see Cookies & Tracking Technologies section)

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders, payments, and deliveries

  • To improve our website, products, and customer experience

  • To send transactional emails (e.g., order confirmations, updates)

  • To provide customer support

  • To comply with legal obligations

Marketing Communications

With your consent, we may send promotional emails, newsletters, or special offers. You can opt out at any time by clicking the "unsubscribe" link in our emails.

3. Sharing & Disclosure of Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Payment processors, shipping carriers, and third-party analytics providers.

  • Legal Compliance: If required by law or in response to legal requests.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. These help us analyze website traffic, personalize content, and remember user preferences. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your information. However, no online transmission or storage method is 100% secure. We encourage users to take precautions to protect their own data.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Object to data processing or withdraw consent

  • Request data portability

To exercise these rights, contact us at privacy@slimplexa.com.

7. Retention of Information

We retain your data as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised "Last Updated" date. Significant changes may be communicated via email or website notifications.

For questions or concerns, contact us at privacy@slimplexa.com.